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Disclaimer

Last updated: March 30, 2026

General Disclaimer

This Disclaimer applies to the use of Feedback Forward and its content. We provide information and course materials for general educational and professional development purposes only. The content on our website, including course descriptions, workshop information, and guidance on constructive feedback skills, is intended to help individuals and organisations improve their communication practices and personal development.

We do not guarantee that the information provided is complete, accurate, or current. While we strive to maintain high standards in our course delivery and materials, we make no warranties or representations about the effectiveness of our programmes for any particular individual or organisation. Your use of our services and website is at your own risk.

We reserve the right to modify, update, or discontinue any course, service, or feature without prior notice. We are not responsible for any changes to our offerings or disruptions to service availability.

No Professional Advice

The courses, workshops, and materials provided by us are educational in nature and should not be construed as professional psychological, medical, legal, or business advice. While our programmes focus on developing constructive feedback skills, improving communication, and fostering growth-oriented conversations, we are not providing therapy, counselling, or clinical interventions.

Participants should not rely solely on our course content for addressing serious interpersonal conflicts, mental health concerns, or organisational issues that may require professional intervention. If you are experiencing significant emotional distress or psychological difficulties, we encourage you to seek support from qualified mental health professionals.

Our role-play workshop settings and feedback exercises are designed as safe learning environments, but they do not replace professional consultation when needed. We recommend that organisations implement our feedback frameworks alongside appropriate professional guidance specific to their context.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, courses, or services, even if we have been advised of the possibility of such damages. This includes but is not limited to loss of profits, loss of revenue, loss of data, or reputational harm.

Our liability for any direct damages arising from breach of this disclaimer, negligence, or any other cause shall not exceed the total amount paid by you for our services in the twelve months preceding the claim. Some jurisdictions do not allow limitation of liability, so this provision may not apply to you.

We are not responsible for any errors, omissions, or inaccuracies in course materials, website content, or communications. Participants acknowledge that they use our services and act upon information provided at their own risk and discretion.

Results Not Guaranteed

While our constructive feedback courses are designed to enhance communication skills and foster personal development, we do not guarantee any specific outcomes or results. The effectiveness of our programmes depends on individual commitment, workplace culture, organisational readiness, and numerous other factors beyond our control.

Testimonials or case studies shared on our website represent individual experiences and should not be viewed as typical or guaranteed results. Your experience may differ based on your starting point, application of learning, and organisational context.

Third-Party Content

Our website may contain links to or references to third-party websites, resources, or services. We are not responsible for the content, accuracy, or practices of external sites. Your use of third-party services is governed by their terms and conditions, not by this disclaimer. We recommend reviewing their privacy policies and terms before engaging with external resources.

Changes to This Disclaimer

We reserve the right to update this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services following any modifications constitutes your acceptance of the updated disclaimer. We encourage you to review this page periodically to stay informed of any changes.