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Terms of Service

Last updated: March 30, 2026

Acceptance of Terms

These Terms of Service govern your use of Feedback Forward and its services. By accessing and using our website, attending our courses, or participating in our workshops, you agree to be bound by these terms. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any modifications constitutes your acceptance of the updated terms. We encourage you to review these terms regularly to stay informed of any changes.

User Obligations

You agree to use our services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Specifically, you agree not to harass, threaten, defame, or abuse any individual or group.

As a participant in our constructive feedback courses and workshops, you commit to creating a safe, respectful environment for all attendees. You agree not to disclose confidential information shared by other participants during role-play exercises or group discussions. You are responsible for maintaining the confidentiality and integrity of any feedback conversations conducted through our platform or workshops.

  • Respect all participants and facilitators
  • Maintain confidentiality of shared feedback and personal information
  • Follow all guidelines provided in course materials and workshops
  • Refrain from recording sessions without explicit permission

Intellectual Property Rights

All content provided on our website and in our courses, including but not limited to course materials, feedback frameworks, workshop scripts, video content, and written resources, is the intellectual property of our organization. This includes our growth-oriented conversation methodologies and structured feedback techniques.

You are granted a limited, non-exclusive license to access and use this content for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works based on our intellectual property without explicit written permission. Any unauthorized use of our materials may result in termination of your access to our services.

Limitation of Liability

Our services are provided on an “as is” basis without warranties of any kind. We do not guarantee that participation in our courses will result in specific outcomes or improvements in your feedback skills, though we are committed to providing high-quality instruction and supportive learning environments.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to use them. This includes damages related to your personal or professional development resulting from course participation. We encourage you to seek professional advice for serious interpersonal or organizational challenges.

Termination of Access

We reserve the right to terminate or suspend your access to our services at any time, for any reason, without prior notice or liability. This includes violations of these terms, inappropriate behavior toward other participants, or any conduct we deem harmful to our community.

Upon termination, your right to use our services ceases immediately. We may retain copies of your information and course completion records as required by law or for legitimate business purposes. Termination does not relieve you of any obligations incurred prior to termination, including payment obligations for courses or workshops you have already attended.

Questions About These Terms

If you have questions about these Terms of Service or how we operate our courses and services, we encourage you to reach out through our website contact form. We are committed to clarifying our policies and addressing your concerns promptly.

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or other factors. We recommend checking this page regularly for updates to ensure you remain informed about the terms governing your use of our platform and participation in our feedback skills development programs.