Real feedback transformations across Ireland’s organisations
Worked with a 35-person tech team over 8 weeks to shift from blame-focused conversations to growth-oriented feedback. Delivered two full-day workshops on giving feedback without triggering defensiveness, followed by monthly peer feedback sessions. By week 6, 89% of participants reported feeling more comfortable receiving criticism about their code and approach.
Trained 18 middle managers at a manufacturing firm on separating behaviour from identity in feedback conversations. Used role-play scenarios based on real workplace challenges they face. Participants practiced giving feedback on missed deadlines, quality issues, and team dynamics in a safe environment. Post-course surveys showed 94% felt confident applying these skills immediately.
Provided one-to-one coaching to 6 senior executives who struggled with receiving critical feedback without becoming defensive. Over 10 weeks, worked on recognising their triggers, understanding how criticism affects their sense of identity, and practicing curiosity-based listening. All participants completed the program and reported measurable improvements in how they respond to board-level critique.
Designed and delivered a 12-week program for a 40-person healthcare team to build regular feedback exchanges as a tool for mutual development. Created a simple framework for quick, specific feedback conversations that don’t require formal meetings. After 3 months, staff reported stronger relationships across departments and fewer misunderstandings about performance expectations.
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